All of our online prices include delivery and installation to the UK mainland for orders £100 and over. We make a nominal charge of £30 for orders less than £100. For other services and locations please call us before placing your order. Normal delivery times are:

• 5 working days: London and Home Counties
• 5-10 working days: All other areas

In the unusual case that the product is temporarily out of stock and these delivery times cannot be met, you will be contacted and you will be given the opportunity to amend or cancel your order.

You will be called 1-2 days before delivery to arrange a convenient date for delivery. Please note that outside London and the Home Counties, delivery is by round-robin and we usually visit each postal area once or twice a week.

All deliveries are 9am to 5pm, Monday to Friday, excluding public holidays. Delivery can sometimes be arranged outside these times at extra cost. Please call us before placing your order if you require this service.

All deliveries must be to a premises with easy access to park and unload a van. Delivery is to ground floor locations unless a lift is available which has capacity for the weight and dimensions of the furniture.

Our team of expert office furniture fitters will unpack and assemble the furniture and take away any packing materials. They cannot dismantle or assemble any equipment (computers, telephones etc) nor can they install any wiring in the desks.

If the fitters cannot gain access to the delivery location on the appointed day, a charge of 10% of the invoice value will be made for re-delivery.

You will be required to sign a delivery and installation report, if you have any problems with the delivery please note this on the report. Our after-sales department will be in touch with you to discuss these problems, our fitters are not normally in a position to deal with these matters directly.

Unless prior written confirmation is obtained, our fitters will not remove and dispose of old furniture. If you require this service (which is chargeable) please enquire before placing your order